GENERAL
The Terms & Conditions and the use of this Website are provided by Durban Boutique Hotel, its subsidiaries,
affiliates and related entities. By using this Website and clicking the “I AGREE” or “ACCEPT” button herein, the user
shall be deemed to have agreed to all the Terms and Conditions as provided on this Website.
GENERAL TERMS & CONDITIONS FOR RESERVATIONS
You warrant that by making this booking, you are over the age of 18 and that all information given by you to Durban
Boutique Hotel is accurate, true and correct. Whilst every effort is made to update the information provided on this Website, Durban Boutique Hotel accepts no
liability for the accuracy and / or completeness of the information provided. Durban Boutique Hotel accepts no liability for any loss or damage to your computer or interception, or use, of your
credit card information, are howsoever caused. These Terms & Conditions shall be governed by South African law and the guest submits to the jurisdiction of the
South African courts in respect of any issue that may arise. These Terms & Conditions constitute the entire agreement between the parties.
DEPOSITS, PRE-PAYMENTS & CANCELLATION POLICY Guests will not be checked in until the reservation has been paid for in full. In the event that this reservation is cancelled within 24 hours of the day of arrival or if the reservation is not taken up,
all fees will be waivered. Certain rate products and periods will be subjected to further deposit, guarantee and cancellation policies which will
override the above and be enforced. This information is communicated at the time of booking. An early departure fee, of at least one nights charge, will apply when checking out prior to the original check out date
CONDITIONS OF RESIDENCE The guest will be required to sign the registration card on arrival and he/she agrees to the Terms & Conditions of
residence and will be personally liable for all amounts arising from the residence of him/her self and / or his/her party
at the Hotel. No food or beverage may be brought into the Hotel premises without the prior written permission of the General
Manager. Alcohol & drugs are strictly prohibited within the hotel premises and the guest suites Accommodation offered is not self-catering unless otherwise specified. Neither the Hotel, its owners, their agents, contractors or employees shall be held liable for any loss, damage,
destruction, injury or death which may be caused to any person or the assets, property or any other item of
equipment or the likes thereof which may occur as a result of any foreseen or unforeseen event or any act or
omission on the part of the Company, its owners, their agents, contractors or employees. Check in Time: 14:00om and check out time strictly 10:00am
GENERAL TERMS & CONDITIONS FOR SPECIAL OFFERS The offer is subject to availability at the time of booking. Offer is not stackable on already discounted and negotiated rates. Any ‘free’ or inclusive offers or value-adds must be redeemed during occupancy at the hotel. Any free or inclusive offers or value-adds not redeemed are not refundable and may not be exchanged. All bookings are subject to the hotels’ standard confirmation, guarantee and cancellation policies unless otherwise
specified. Standard Child Policy applies. Offer may not be booked in combination or conjunction with any other special offer(s) Rates are applicable to individual bookings only and do not apply to Groups*. *Groups – 10 or more fully paying
persons Rates subject to change without prior notice. Lead in rates as based on the standard room type which accommodates 2 adults only, therefore upgrade fees and
family room supplements apply. Errors and omissions excepted (E&OE)
STANDARD CHILD POLICY
Any person under the age of six (6) years old is deemed a child in terms of our policies.
Accommodation
Where the appropriate room category and bed configuration allows, a maximum of two (2) children under the age of
sixteen (6), sharing with two (2) paying adults, stay for free. Children’s rates are only applicable when children are
staying in the same room as adults. If children stay in a separate room, standard adult rates will apply.